AOTAX is a tax preparation and filing service designed specifically for Indians living in the United States

Here's a brief overview of how it works:

• Sign Up: You start by creating an account on the AOTAX website
• Fill Out Information: You'll need to provide some basic information about yourself and your income
• Upload Documents: Upload necessary documents like W-2s, 1099s, and other income statements
• Free Tax Draft: AOTAX will generate a free tax draft based on the information you provided
• Review and File: You can review the draft and make any necessary adjustments before finalizing and submitting your tax return
• Audit Defense: If you receive a tax audit notice, AOTAX offers support and guidance to help you through the process
• AOTAX simplifies the tax filing process, making it easier for Indians in the U.S. to comply with tax regulations and potentially save money on their tax returns

Yes, if you file with AOTAX and receive a tax audit notice, they offer audit support as part of their service guarantee

• AOTAX will help you understand the notice and provide guidance on how to respond
• However, it's important to note that this does not include in-person audit representation or legal advice

To communicate with a tax expert at AOTAX, you have several options:

Phone: You can call AOTAX at +1-888-MY-AOTAX (692-6829) during their business hours, which are Monday to Friday from 11:30 AM to 7:30 PM EST.

Email: Send an email with your questions or concerns to their customer support team.

Online Chat: Use the live chat feature on their website for quick questions or assistance.

Customer Portal: Log into your AOTAX account on their website to access support and communicate with your assigned tax expert.

Absolutely, AOTAX tax experts specialize in handling the unique tax situations faced by Indians living in the United States. They understand the complexities of international tax laws, dual tax treaties, and the specific challenges that come with filing taxes as an expat or non-resident.

You can rest assured they’ll be well-versed in your needs and can provide accurate and personalized guidance.

AOTAX offers support primarily during the tax filing season, which typically runs from January to April. However, they do provide some year-round services, such as tax planning, audit defence, and answering general tax-related questions.

For specific inquiries or ongoing support outside of the tax season, it's best to contact AOTAX directly

AOTAX takes several measures to ensure your data security:

Encryption: AOTAX uses encryption to protect your personal information during transmission and storage.

Access Controls: Only authorized personnel have access to your data, ensuring that it is handled securely.

Regular Audits: AOTAX conducts regular security audits to identify and address any potential vulnerabilities.

Anti-Phishing Measures: AOTAX implements strategies to detect and prevent phishing attacks, which can help safeguard your sensitive information

Compliance: AOTAX complies with legal and regulatory requirements to protect your data

While no method is completely fool proof, AOTAX takes reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction

To change your registered email address please follow these steps:

• Login to AOTAX portal with your existing credentials.
• Top Right Corner please “Profile Update”
• Select Change Email and enter the new email address.
• You will receive the OTP on the register Phone number to verify the change.

To change your registered Phone Number please follow these steps:

• Login to AOTAX portal with your existing credentials.
• Top Right Corner please “Profile Update”
• Select Change Mobile Number and enter the New Mobile Number.
• You will receive the OTP on the register email address to verify the change.

To check your tax filing status and refund status with AOTAX, follow these steps:

Log in to your AOTAX account: Visit the AOTAX website and log in using your credentials.

Access the Customer Portal: Navigate to the customer portal Document Vault you can view the status of your tax filing and refund.

Check Filing Status: Look for a section that shows the status of your tax return submission. This will indicate whether your return has been accepted, rejected, or if any additional information is needed. To check the status of your tax refund with the IRS, you can use the "Where's My Refund?" tool

Here's how:

Visit the IRS website: Go to the IRS "Where's My Refund?" page

Enter your information: You'll need your Social Security or individual taxpayer ID number (SSN/ITIN), your filing status (e.g., single, married filing jointly), and the exact refund amount as shown on your tax return.

Check your status: The tool will show you the status of your refund

It updates once a day, usually overnight

You can also use the IRS2Go mobile app to check your refund status on the go

If you receive a tax form after filing your tax return with AOTAX, here's what you should do:

Review the Form: Carefully read the form to understand what information is being reported and why it was sent to you.

Contact AOTAX: Reach out to AOTAX's customer support for clarification and guidance on how to proceed. They can help you determine if any action is needed on your part.

Amend Your Return (if necessary): If the form indicates that there is an error or additional information is needed, you may need to file an amended return using IRS Form 1040-X1

AOTAX can assist you with this process.

It's important to address any discrepancies promptly to avoid potential issues with the IRS. Would you like more details on any of these steps?